Contact Us

In order to better handle your comments and questions we have set up several different email addresses. Please read through the descriptions and use the appropriate address. Thanks for your interest in MovieLens.

Account Problems

If you wish to change your login or password, you can do so at the settings page. If you are having other problems with your account, send mail to We will try to deal with these issues in a timely manner.

Website Problems

If the system gives you an error message, or you believe that some component of the web site is broken, please send mail to Please include the following information in your email:

  • your operating system (e.g., "windows 10")
  • your browser (e.g., "chrome")
  • the version of movielens that you see on the page that's giving you trouble - there is a version number at the bottom of each screen (e.g., "version 4.3.0 2016.6.28.1521")

Movie Content Issues/Comments

If you discover errors in the information about a movie, or have other comments about the movies listed on MovieLens, please send them to

General Comments/Suggestions

If you have ideas for improving MovieLens, please post them at UserVoice.

If you have other suggestions or comments you do not wish to post publicly, send mail to Messages to this address will rarely be responded to, but they will be considered for future improvements.

To contact the faculty supervising this project contact Professor Joseph Konstan.